Job Opportunities

Browse through available "Veterans Multi-Service Center" job opportunities in Philadelphia and surrounding areas. Click the link below to see available openings.
  • General Labor
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    • PASSVF Outreach Specialist

      Position Title: PASSVF Outreach Specialist

      Job Classification: Non-Exempt (IAW Fair Labor Standards Act)

      Type of Position: Full-time

      Location: Philadelphia, PA

      Reports to: PASSVF Senior Case Manager

      Requirements: 0-3 years' experience in Customer Service. Driver's license, interpersonal skills, ability to understand PASSVF policy and procedures

      Education: Associates degree preferred, at least High School Diploma

      Travel: Approximately 30-60%

      Position Overview: This position is responsible for raising awareness about the Philadelphia Alliance for Supportive Services for Veteran Families (PASSVF) program and providing eligibility and enrollment assistance to homeless veterans and veterans at imminent risk of homelessness. The Outreach Specialist advocates for veterans in order to resolve crises. This position will develop, coordinate and carry out countywide outreach to veterans and service providers regarding the PASSVF program and services.

      KEY RESPONSIBILITIES:

      • Develop strong community networking presence in order to conduct weekly public education activities to local VA staff, shelters, and community service providers to raise awareness about housing services under the PASSVF Program.
      • Provide housing education, information and trainings to veterans regarding the PASSVF program and services to help veterans understand and access housing utilizing the Housing First model.
      • Develop and execute strategies and work plan for outreach and enrollment.
      • Maintain schedule of outreach activities.
      • Provide information and assistance to veterans in a manner that is accurate and impartial.
      • Provide biweekly status reports to Senior Case Manager on progress, outreach and enrollment activities, successes, and barriers.
      • Assess the housing needs of veterans accessing Perimeter Services and refer to appropriate housing programs.
      • Coordinate with the Perimeter Coordinator to develop ways to promote client awareness of PASSVF services.
      • Assist veterans with housing applications and the collection of documentation needed to verify eligibility for the PASSVF Program.
      • Attend monthly team meetings and biweekly individual supervision.
      • Collaborate with PASSVF case managers/social workers in assessing the housing needs of veterans.
      • Transport veterans to and from the Perimeter, VA appointments, landlord appointments, etc.
      • Record all data in ETO and HMIS database
      • All other duties as required by policy and position or as directed.

      OTHER SKILLS:

      Computer Skills: Including but not limited to MS Office.

      Required skills: The ability to communicate with all levels of the organization. This position also requires a solid, self-directed individual who can excel both independently and as a team player. Candidates must be able to complete tasks according to accepted levels of quality. Excellent work ethic, enthusiasm and positive energy.

      Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

      • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
      • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
      • Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
      • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demands: While performing the job duties of this job, the employee is occasionally required to walk; sit; stand; use hands to fingers; handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

      WORK ENVIRONMENT: The noise level in the work environment is usually minimal.

      We are proud to offer equal employment opportunity (EEO) to all regardless of race, gender, ethnicity, disability or Veteran status, and to offer a preference to Veteran applicants whenever possible.

      We maintain a drug-free workplace.

      Please email a 1-2 page resume to: This email address is being protected from spambots. You need JavaScript enabled to view it.

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    • HMIS/Administrative Manager

      Position Title: HMIS/Administration Manager

      Job Classification: Non-Exempt (IAW Fair Labor Standards Act)

      Type of Position: Full-time

      Location: Coatesville, PA

      Reports to: Program Manager

      Requirements:

      Education: High School Graduate

      Travel: Approximately 0-15%  

      Position Overview: PA Homeless Management Information System (PA-HMIS)/Administration Manager performs program administrative requirements and data input to information systems for 3 regional teams and the program office.

      KEY RESPONSIBILITIES:

      • Assist program manager in monitoring all operations for compliance with VA/SSVF guidance, CPA policies and procedures, and VMC employee rules and regulations.
      • In cooperation with program manager, ensure CPA program and staff meet all safety requirements.
      • Ensure communications flow effectively regarding operational information, staff employee records, and client documents between: regional teams, CPA program, and VMC headquarters.
      • Assist in coordination, planning, and conducting program level events: new employee orientation, onboarding, SSVF orientation videos, HMIS User agreement; CPA training, CPA operational briefs, and VMC activities.
      • Enter, evaluate, and report all required data within the Homeless Management Information System (HMIS); manage temporary funding allotted to clients within HMIS and program trackers.
      • Monitor and assist case managers with correcting errors in HMIS; ensure standards are met.
      • Upload the monthly VA SSVF Repository by the suspense; evaluate HMIS Data Quality Report.
      • Report HMIS Data Quality; communicate directly with PA-HMIS Admin as support is required.
      • Maintain record and minute notes of all program level meetings, events, activities.
      • Ensure confidentiality and privacy of information regarding all records and archives in your scope.
      • Support case management and outreach initiatives as required or requested; ensure administration management processes are in compliance with VA audits and other established standards.
      • Report directly to program manager; perform additional duties as requested.

      CLIENT SATISIFACTION:

      • Assist clients, family members or other clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
      • Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.
      • Identify yourself in a pleasant and positive manner.

      Other Skills:

      • Computer Skills:   Including but not limited to MS.
      • Other required skills: The ability to communicate with all levels of the organization. This position also requires a solid, self-directed individual who can excel both independently and as a team player in a fast-paced, entrepreneurial environment. Candidates must be able to complete tasks according to accepted levels of quality. Experience in a growing entrepreneurial company is preferred. Excellent work ethic, enthusiasm and positive energy.

      Competencies:

      To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

      • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
      • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
      • Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
      • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

       

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Physical Demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

      • Physical Demands: While performing the job duties of this job, the employee is occasionally required to walk; sit; stand ; use hands to fingers; handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
      • Work Environment : The noise level in the work environment is usually minimal.

      We are proud to offer equal employment opportunity (EEO) to all regardless of race, gender, ethnicity, disability or Veteran status, and to offer a preference to Veteran applicants whenever possible.

      We maintain a drug-free workplace.

      Please send a 1-2 page resume to: This email address is being protected from spambots. You need JavaScript enabled to view it.

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  • Miscellaneous
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  • Veterans Multi-Service Center Jobs
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    • PASSVF Case Manager

      Position Title: PASSVF Case Manager

      Job Classification: Non-Exempt (from Fair Labor Standards Act)

      Type of Position: Full-time 

      Location: Philadelphia, PA   

      Reports to: PASSVF Housing Coordinator

      Requirements: Previous experience in social service or veteran service environment.

      Education: Bachelor’s degree preferred in social service field. Equivalent education and experience considered.

      Travel: Approximately 0-15%  

       

      Position Overview:

      Responsible for maintaining a caseload of Veteran clients for The Philadelphia Alliance for Supportive Services for Veteran Families (PASSVF) program. Overall responsibilities include, but are not limited to, ensuring the provision of safe and affordable housing for Veterans who are experiencing or at risk of being homeless. Provide ongoing support and expertise through assessment, planning, implementation, and overall evaluation of the Veteran’s needs as drawn from his/her goal/action plans. Collaborate weekly with the Social Worker on action/service plans, coordinating approaches for successful outcomes. Perform follow up to determine quantity and quality of service provided to the Veterans and the status of his/her care. Secure information contributing to the client’s situation and evaluate these, along with the client’s capabilities/skills.

      KEY RESPONSIBILITIES:

      • Maintain and ensure client confidentiality and security of proprietary client information.
      • Review assessments and Veteran action/service plans and goals with Veterans.
      • Perform follow up to determine quantity and quality of service provided and Veteran’s housing stability.
      • Secure information contributing to Veteran’s situation and capabilities/skills evaluating these weekly with Social Worker.
      • Aid clients requiring assistance from social service agencies and make appropriate referrals.
      • Aid clients in accessing resources to improve social functioning.
      • Determine Veteran’s financial stability, develop personal budgets, encourage savings plans, and coordinate appropriate referrals to financial literacy resources. Assess and assist Veteran with other financial assistance.
      • Develop, track and maintain relationships with property owners within in the community and assist with landlord negotiations.
      • Coordinate assistance to clients with VA resources.
      • Coordinate Veteran participation in enhancement programs and legal assistance.
      • Ensure all program requirements related to housing are met including Fair Market Rate for the individual neighborhood, tracking housing inspections and ensuring housing safety.
      • Handle client questions and concerns.
      • Maintain Veteran case notes and files.
      • Compile records and prepare reports for Housing Coordinator.
      • Screen Veterans to determine eligibility of services.
      • Transport Veterans, in VMC approved vehicle, to apartment viewings and other appointments as deemed appropriate.
      • Conduct Development activities to support VMC.
      • Participate in weekly case management meetings.
      • Maintain compliance of program policies.
      • Be proficient in ETO system.
      • Record all required data in ETO and HMIS databases
      • Performs any other related duties as required or assigned

      CLIENT SATISIFACTION:

      • Assist clients, family members or other clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
      • Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.
      • Identify yourself in a pleasant and positive manner.

      Other Skills:

      • Computer Skills: Including but not limited to MS.
      • Other required skills: The ability to communicate with all levels of the organization. This position also requires a solid, self-directed individual who can excel both independently and as a team player in a fast-paced, entrepreneurial environment. Candidates must be able to complete tasks according to accepted levels of quality.  Experience in a growing entrepreneurial company is preferred. Excellent work ethic, enthusiasm and positive energy

      Competencies:To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

      • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
      • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
      • Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
      • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

       

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Physical Demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

      • Physical Demands: While performing the job duties of this job, the employee is occasionally required to walk; sit; stand ; use hands to fingers; handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
      • Work Environment : The noise level in the work environment is usually minimal.

      We are proud to offer equal employment opportunity (EEO) to all regardless of race, gender, ethnicity, disability or Veteran status, and to offer a preference to Veteran applicants whenever possible.

      We maintain a drug-free workplace.

      Please email a 1-2 page resume to: This email address is being protected from spambots. You need JavaScript enabled to view it.

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    • Bookkeeper/Accountant Assistant

      Are you a full-charge bookkeeper/accounting assistant, with non-profit experience, looking to serve our Veterans? The Veterans Multi-Service Center is looking to add to our team.

       

      Position Title: Bookkeeper/Accountant Assistant

      Job Classification: Non-Exempt (IAW Fair Labor Standards Act)

      Type of Position: Full-time

      Location: Philadelphia, PA 

      Reports to: Director of Business Management

      Requirements: Minimum 2-4 years of previous bookkeeping experience

      Education: Bachelor’s degree or equivalent work experience.

      Travel: Approximately 0-15%  

      Job Overview: The ideal candidate will be a full charged bookkeeper, detail-oriented, highly organized and possess strong interpersonal communication skills, along with the ability to maintain strict confidentiality. 2-4 years of accounting experience in a professional work environment and experience with accounting software.

       

      Key Responsibilities:

      • Process AP for payment of invoices, determining costs are budgeted and approved prior to posting into AP and payment, and reconciling purchasing orders
      • Experience with AP, AR, General Ledgers, and Journal Entries
      • Entries into Peachtree and SAGE accounting software.
      • Compare monthly/quarterly-end balances to budgets: determine actual budget and need to re-allocate as well as prevent cost overruns.
      • Complete month-end closings in a timely manner to permit billings of grants.

      Other Skills:

      • Computer Skills: Including but not limited to MS.
      • Other required skills: The ability to communicate with all levels of the organization. This position also requires a solid, self-directed individual who can excel both independently and as a team player in a fast-paced, entrepreneurial environment.   Candidates must be able to complete tasks per accepted levels of quality. Experience in a growing entrepreneurial company is preferred. Excellent work ethic, enthusiasm and positive energy.

      Competencies:

      To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

      • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
      • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
      • Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
      • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

       

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Physical Demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

      • Physical Demands: While performing the job duties of this job, the employee is occasionally required to walk; sit; stand ; use hands to fingers; handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
      • Work Environment : The noise level in the work environment is usually minimal.

      We are proud to offer equal employment opportunity (EEO) to all regardless of race, gender, ethnicity, disability or Veteran status, and to offer a preference to Veteran applicants whenever possible.

      We maintain a drug-free workplace.

      Please send a 1-2 page resume to: This email address is being protected from spambots. You need JavaScript enabled to view it.

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    • Case Manager IVTP/Job Developer

      Position Title: Case Manager / Job Developer IVTP

      Job Classification: Non-Exempt (IAW Fair Labor Standards Act)

      Type of Position: Full-time

      Location: Philadelphia, PA

      Reports to: Employment and Training Coordinator

      Requirements: 2 years of Case Management / Job Development experience necessary

      Education: Bachelor’s degree preferred or equivalent work experience

      Travel : Approximately 0-15%

      Position Overview : Responsible for assessing, determining, providing and referring supportive services for our military veteran clients as well as helping them secure employment. This position has maximal ability to impact not just the lives of our veterans, but the lives of the individual team members that work with them.

      KEY RESPONSIBILITIES :

      • Interviews participants and determines program eligibility
      • Reviews participant referrals and assists in the application completion
      • Interviews eligible candidates for program enrollment
      • Develops mentoring type relationships with clients
      • Develops client action plans and goals
      • Determines appropriate supportive services
      • Assists in creating and living within a budget and or savings plan
      • Evaluates and modifies action plans and goals as needed
      • Maintains regular face-to-face meetings
      • Engages with employers to assist in hiring programs
      • Assists with client’s interview skills, resumes, computer job search and training
      • Assists with housing plan as required
      • Assists with determining interventions for medical or medical health care
      • Provides case management and client follow up in accordance with DOL standards
      • Actively participates in team meetings
      • Encourages positive behavioral change and accountability
      • Refers participants to appropriate resources and or organizations
      • Compiles records and prepares reports for Employment and Training Coordinator
      • Tracks, reviews and records progress of participants
      • Informs and coordinates assistance with Veterans Administration
      • Maintains and ensures client confidentiality
      • Maintains a working knowledge of program policies and procedures
      • Complies with all policies of program
      • Supports organizational events to include: job fairs and fundraisers
      • Performs any other related duties as required or assigned by Employment and Training Coordinator

      CLIENT SATISIFACTION:

      • Assist clients, family members or other clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
      • Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.
      • Identify yourself in a pleasant and positive manner.

      Other Skills:

      • Computer Skills: Proficient in Microsoft Windows 7 and higher as well as Microsoft Office suit of applications.
      • Other required skills: The ability to communicate with all levels of the organization. This position also requires a solid, self-directed individual who can excel both independently and as a team player in a fast-paced, entrepreneurial environment. Candidates must be able to complete tasks according to accepted levels of quality. Experience in a growing entrepreneurial company is preferred. Excellent work ethic, enthusiasm and positive energy.
      • Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
      • Problem solving —the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
      • Oral communication —the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
      • Judgment —the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
      • Planning/organizing —the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Physical Demands and work environment : The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Incumbent will be exposed to virus, disease and infection from patients and specimens in working environment.

      • Physical Demands: While performing the job duties of this job, the employee is occasionally required to walk; sit; stand ; use hands to fingers; handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
      • Work Environment : The noise level in the work environment is usually minimal.

      We are proud to offer equal employment opportunity (EEO) to all regardless of race, gender, ethnicity, disability or Veteran status, and to offer a preference to Veteran applicants whenever possible.

      We maintain a drug-free workplace.

      Please send a 1-2 page resume to: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Anonymous - Philadelphia, PA

"I am the wife of a Viet Nam Veteran. My husband started going to PVMSEC 10 years ago for help. No mere words could ever express how much his life and in turn our family life has changed for the better in those years. I am and always will be grateful for the wonderful care he has received at the Philadelphia Veterans Multi-Service Center & Education Center."

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